Many businesses in the Broads who are committed to providing you with the best possible customer experience have signed up to the Broads Tourism Members’ Pledge (see map below). As members of the Broads Tourism these businesses pledge to:
• Offer a high quality experience for all customers which aims to exceed their expectations, provides excellent value for money and encourages them to return for more.
• Provide their customers with a service that is friendly, helpful and caring, making their customers feel special and valued.
• Balance the needs of the business with those of the environment, the local community and the visitor by adopting best practice in tourism.
• Ensure that the health and safety of customers, staff and visitors is a paramount priority at all times.
• Serve (where appropriate) food and drink which meets the highest possible standards, locally sourced if possible and observing all appropriate standards of food hygiene.
• Look out for businesses displaying the Broads Tourism pledge as a sign of their quality and commitment.
Broads Tourism welcomes new members - for more information please see the Membership Pack.
Barbara Greasley is chair of Broads Tourism and firmly believes in its value for the tourism industry .
Date for your diary: Broads Tourism AGM and Members Meeting – Thursday 22nd March 2012 – venue to be confirmed.
Broads Tourism Members' Meeting - Minutes 16th Nov 2011
Broads Tourism Members' Meeting - Minutes 8th June 2011
These guidelines are for use by anyone producing materials promoting the Broads and are designed to be practical and useful. There is also a range of high quality photographs which are royalty-free.
All-weather day boats available on the beautiful River Ant, from 2 hours or more.
Staithe Cottage Wayford Bridge Stalham
Offers luxury holiday cruisers and riverside lodges on the Norfolk Broads, Britain's newest National park.
Riverside Road Wroxham Norwich NR12 8UD
01603 782625
bookings@barnesbrinkcraft.co.uk
Our Modern Day Launches seat up to eight people comfortably with cushioned seating and easy to fold away cover. Easy to operate, no experience required full tution given. Perfect for families, school parties couples and groups of friends.
Riverside Road Wroxham Norwich
An award winning forest of wild family fun and adventure. Treehouse, zip wires, jungle bridges, Crocklebogs, boat trips, storytelling, marsh walks and really yummy food! BeWILDerwood is an award winning wild and imaginative outdoor adventure park, with magical treehouses and hints of intriguing characters, bringing a curious difference to the Norfolk Broads.
http://www.bewilderwood.co.uk
01603 783900
Enjoy pleasant cycling around the picturesque lanes of North Norfolk and the Broads. Hourly, daily and weekly hire.
Bewilderwood Horning Road Hoveton
The line traverses unspoilt Norfolk countryside and passes close to the villages of Brampton, Buxton and Coltishall, where there are stations at which passengers may join or leave the train.Bure Valley Railway is Norfolk's longest narrow gauge steam railway and runs between the market town of Aylsham and the bustling Broads town of Wroxham, The 18 mile round trip runs through the Bure Valley countryside with a combined train and cruise on the Norfolk Broads available.
http://www.bvrw.co.uk
01263 733858
Clippesby Hall is a 5 star touring & camping holiday park with a Gold David Bellamy Award for Conservation and a Gold Award from the Green Tourism Business Scheme.
Hall Lane Clippesby Norfolk NR29 3BL
01493 367800
The Broads is ideal for cycling, with quiet roads, gentle slopes and beautiful countryside.
Clippesby Hall Hall Lane, Clippesby Great Yarmouth
Converted 18th Century carriage house and stable. Close to Wroxham Broad for boating and sailing. 7 miles from Norwich. Beach or golf nearby.A warm welcome awaits you at the Coach House in Wroxham, the centre of the Norfolk Broads. This is a very tasteful conversion of the stables and gig-house which was originally built at the turn of the 17th Century. We have 3 double bedrooms, two of which can be converted to twin beds. All rooms are en-suite and equipped with hair-drier, tea and coffee making facilities and TV.
96 Norwich Road Wroxham Norwich NR12 8RY
01603 784376
Coldham Hall offers an excellent selection of freshly prepared home-made dishes on its seasonal menus
Surlingham Norwich Norfolk
AWARD WINNING luxury Self-catering holiday cottages. Perfect for couples, families & friends to enjoy Norwich, the Norfolk Broads and the Coast!
Stone Lane Ashmanhaugh Norwich NR12 8YW
01603 782225
Sailing holidays on the Norfolk Broads have been a traditional part of British life since the turn of the century - and are still unique and unrivalled. Sailing on the Broads with family or friends, experienced or novice, can be your kind of holiday - whether you go for independence and excitement, for relaxation, or just for that sense of achievement. Of course, you have an engine if you want it, so you can easily dip into the real world of Broad-side shops, pubs and fascinating ports of call.
Boat Dyke Road Upton Norwich NR13 6BL
01603 750430
eastwood-whelpton@btconnect.com
130 acres of ancient woodland with over 3.5 miles of paths. We have a tearoom, gift shop, bird hide, children's nature trail and plant sales area. We also have a programme of events all year round - details can be found on our website. In spring we have skunk cabbage, bluebells, primulas and wood anemones amongst others. Summer brings hydrangeas, philadelphus and many wild flowers. Migrant birds and other wildlife come to the garden in the autumn, and there are many varieties of fungi and toadstools.
http://www.fairhavengarden.co.uk
01603 270449
Small family run day boat hire in Wroxham. 30 years experience. Elecrtic and diesel powered boats. Sizes to suit most groups max 12 people.
The Rhond Hoveton (Wroxham) Norfolk
The bright and airy Great Yarmouth Tourist Information Centre is on Marine Parade, opposite the Marina Centre, on the seafront. Our friendly staff are always on hand to answer all your questions about where to stay and what to do.
Maritime House 25 Marine Parade Great Yarmouth
Discover the beautiful Norfolk Broads by joining us on board our passenger trip boat the Princess Katherine. We operate a schedule of tours from Easter to the end of October. All tours include an entertaining live commentary. Light refreshments, and toilet facilities are available on all trips. a limited number of manual wheelchair users are welcome on all of our trips, but booking is advisable to avoid disappointment. For the independent explorer we have a range of self drive day launches and cruisers. Day launches are available by the hour, full or half day.
http://www.herbertwoods.co.uk
01692 670711
Herbert Woods is the ideal place to begin your Norfolk Broads adventure. With over 120 Cruisers and 11 Waterside Holiday Cottages you are sure to find your perfect Broads holiday.
Broads Haven Potter Heigham Norfolk NR29 5JF
01692 670711
Discover the beautiful Norfolk Broads by joining us on board our passenger trip boat the Princess Katherine. We operate a schedule of tours from Easter to the end of October. All tours include an entertaining live commentary.
Broads Haven Bridge Road Potter Heigham
We serve more than a dozen fresh fish dishes every day, for lunch and dinner - nothing's frozen. From cod to halibut, from plaice to sea bass, superb quality and cooked to order. Shellfish too, with lobster to order, and an extensive wine list. Homemade pies and desserts, and home cured ham.
http://www.thehermitageltd.co.uk
01493 750310
Enjoy the rivers and broads from a quiet, electrically powered day boat. To enjoy you Broadland holiday we recommend you hire one of our Day Launches which are available from 2 hours up to weekly hire depending on the season. Visitors can also enjoy fishing during season, with good catches of pike during the winter.
http://www.ferry-marina.co.uk
01692 630392
The Staithe Stalham Norfolk NR12 9BX
01692 582277
Hoseasons Holidays Limited Lowestoft Suffolk NR32 2LW
01502 502588
Situated at the heart of the Norfolk Broads and overlooking the River Bure.
The Bridge Wroxham Norfolk NR12 8AJ
01603 782061
reservations@hotelwroxham.co.uk
Beautiful gardens and woodland. Fabulous rhododendrons, stunning formal gardens and lakeside walks. Children's trails provide interactive fun for the whole family.Hoveton Hall Gardens 'A secret worth sharing' Enjoy a family day out at Hoveton Hall Gardens. There is something for everyone to enjoy including the new and improved children's mystery and puzzle trails, the recently restored rare 19th century glasshouse, guided tours of the gardens and the extensive programme of events for 2011. Hoveton Hall Gardens provides an array of colour and interest throughout the seasons.
http://www.hovetonhallgardens.co.uk
01603 782558
Hunters Yard, is located in Ludham where Percy Hunters unique Fleet of traditional wooden 1930s sailing yachts await your arrival. Our Yard sits within its own secluded private dyke in the heart of Norfolk's world famous Broads.
Horsefen Road Ludham Great Yarmouth
Hunters Yard, is located in Ludham, where Percy Hunters unique Fleet of traditional wooden 1930s sailing yachts await your arrival. Our Yard sits within its own secluded private dyke in the heart of Norfolk's world famous Broads.Hunters Yard, is located in Ludham, where Percy Hunters unique Fleet of traditional wooden 1930s sailing yachts await your arrival. Our Yard sits within its own secluded private dyke in the heart of Norfolk's world famous inland waterway system know as the Norfolk Broads. Percy's 'Lovely Ladies' are gaff sloops with self-tacking jibs and a fixed keel.
Horsefen Road Ludham Great Yarmouth NR29 5QG
01692 678263
Come and join us on board Lola....your very own luxury yacht and crew for the day. Lola Charters offers a range of truly unique Norfolk Broads experiences… our qualified crew have a passion for life afloat.
The Jetty Hotel Wroxham The Avenue, Wroxham
Southgate Yacht Station Lower Street Horning
The Norfolk Broads Yachting Company runs the largest fleet of sailing yachts for hire on the Norfolk Broads and specialises in providing the best in yachting holidays in this, Britain’s newest National Park.
Southgate Yacht Station Lower Street Horning NR12 8PF
01603 631330
The ultimate luxury self-catering boating holidays on the Norfolk Broads, Britain's magical water land.
Horning Ferry Marina Ferry Road Horning NR12 8PS
01692 631111
Premier Inn is the UK's biggest hotel chain. We guarantee clean, comfortable rooms and a friendly and efficient service - everything you need for a good night's sleep.
Prince Of Wales Road Norwich Norfolk NR1 1DX
reception.norwichnelson@whitbread.com
Situated between Norwich and Great Yarmouth, 6 miles off A47 beside River Yare.
Ferry Road Reedham Norwich NR13 3HA
01493 700999
Self-catering boating holidays on the Norfolk broads, boats available to sleep 2-12. Pets welcome on certain boats. Weekly hire or short breaks.Richardson's has boatyards based at Stalham and Acle. Richardson's has just short of 300 boats making it the largest operator on the Norfolk Broads. The Norfolk Broads are Britain's finest and best loved holiday boating location. A Richardson's boating holiday provides holidaymakers with unique scenery, access to wildlife, watermills, windmills and fantastic pubs and restaurants.
The Staithe Stalham Norfolk NR12 9BX
01692 582277
Roys is a unique and amazing shopping experience in the heart of the Norfolk Broads. Everything you need is here: from food to fashion, DIY, gardening, toys, housewares, electricals - all at Roys incredibly low prices.
Wroxham Norfolk
Sailnorfolk; the ideal RYA centre to enjoy Sailing Experiences, Learn to Sail & have Private coaching on the beautiful Broads.Sailnorfolk is an RYA training centre based on beautiful South Walsham Broad. We offer RYA 'learn to sail' and powerboat training courses, Private coaching for groups or individuals, Own boat tuition and Taster sails.
http://www.sailnorfolk.org
07825 837324
A lovely 18th Century Regency Manor House set in 8 acres of beautiful gardens and woodland surround. Large conservatory and restaurant, Bar and Lounge. Conference facilities.Scarborough Hill Country House Hotel is an elegant, Regency hotel ideal for the independent traveller, business guest or for any special occasion. Situated in 8 acres of beautiful gardens, Scarborough Hill is the ideal home from home when visiting north Norfolk. There are 7 en-suite rooms each with bath and shower, tea and coffee making facilities and direct dial telephone.
Old Yarmouth Road North Walsham Norfolk NR28 9NA
01692 402151
thehill@arlingtonhotelgroup.co.uk
Cycling is a great way to spend time with family and friends. Enjoy quiet country routes for new and occasional cyclists.
Waxham Barn, Waxham Road Sea Palling Norwich
Whether you're looking for a Broads holiday, require your craft renovating or a new boat, Silverline Marine can help.
Riverside Estate Brundall Norwich NR13 5PL
01603 712247
Originally a Jacobean Manor, it was extensively redesigned in the 1840s.
The Hall Somerleyton Lowestoft
There's nothing better than to sit back, relax, and take in the outstanding scenery of the Broads.
Sutton Staithe Sutton Norfolk
Join us for a day learning bushcraft skills.
10 Norwich Road Wroxham Norwich
Compendium of delicatessen, off licence, general store, home and giftware shop and art gallery. Stocks hundreds of local products.
43 Lower Street Horning Norfolk
We offer a B&B canoe trail. We provide the canoes, excellent packed lunches, accommodation down the river and we move the baggage forward each day.
45 Lower Street Horning Norwich
The Waterside's new boat 'Stuart's Dream' is a MkIII Wheelyboat which is designed and developed by the Wheelyboat Trust, a small national charity dedicated to providing disabled people with access to waterborne activities.
Main Road Rollesby Great Yarmouth
The specialist sailing school on the Norfolk Broads offering yacht tuition, without additional yacht hire costs. * Tuition given by Qualified RYA Senior Instructor * 24 foot Pegasus Yacht * Beauty of the Norfolk Broads * Enjoy a day, or longer sailing course e.g. RYA 'start sailing' course or pre flotilla tuition. * Learn new skills or expand on your existing experience New this season: Half day "Have a Go" sessions. Contact us for further information. The Yacht We sail a 24 ft Pegasus yacht which has easy to learn straightforward controls.
http://www.trysailing.com
01603 782897
Award winning holiday park and marina with a friendly atmosphere, river views and a wide range of facilities.
Staithe Road Burgh St. Peter Beccles NR34 0BT
01502 677343
Award winning holiday park and marina with a friendly atmosphere, river views and a wide range of facilities.
Staithe Road Burgh St. Peter Beccles NR34 0BT
01502 677343
Wroxham Barns is the must visit for all the family - Junior Farm, 12 craft studios, Uncle Stuart's Brewery Experience, The Gallery for stylish clothes and gifts, The Pantry for gorgeous foods, 18-hole adventure golf course and more. Wroxham Barns is the must visit for all the family - whatever your age. For stylish ladies and men's clothes and gifts in The Gallery, Bill LeGrice Roses & Plant Centre, Junior Farm, Children's Funfair, 12 Craft Studios, Norfolk Apple Juice and Cider, Uncle Stuart's Brewery Experience and 18-hole championship mini adventure golf course.
http://www.wroxhambarns.co.uk
01603 783762