The Norfolk Broads

Privacy policy

The Broads Authority is committed to protecting your privacy as a user of our website www.enjoythebroads.com / www.enjoythebroads.co.uk and the confidentiality of any personal information that you may provide us with during your visit to the site.The Broads Authority abides by the Data Protection Act of 1998 (see www.ico.gov.uk) and complies with its provisions to ensure that any data you provide is treated accordingly. Information is gathered automatically by the web server, through the use of cookies on the site, and also from your interaction through online requests for brochures as well as the submissions of online forms.

General information that is collected by the web server and which does not require any input on your part, apart from to log on to the site, is data such as: type of browser, operating system, IP address and domain name.

Cookies and You

A cookie is a text-only string that is entered into the memory of your browser by our web server. The use of cookies enables our website to store information on your machine so that it can be retrieved at a later date. This is done so that we can monitor the number of people visiting our site and to determine the country of origin of specific users. If you do not wish to accept new cookies or wish to disable cookies altogether, you can set your browser accordingly using its menu bar.

How we use cookies

Changes in the law mean that from 26 May 2011, we need your permission to save cookies on your machine.  Please read the below carefully and let us know via our Contact Form if you have any questions.

Cookies are small files which are sent to your browser (for example Internet Explorer or Firefox) and stored on your computer's hard disk. They only identify your computer and not you personally.  The cookies we use are:

Google Analytics web analytics cookies: These cookies are used to help record your use of this website. They are used to collect statistics about site usage such as when you last visited the site. This information is then used to improve the user experience on our website. The Google Analytics cookies contain randomly generated IDs used to recognise your browser when you read a page. The cookies contain no personal information and are used only for web analytics. The Google Analytics cookies are called _utma, _utmb, _umtc and _utmz. They will appear in the list of cookies under broads-authority.gov.uk.  _utma tracks whether you have visited the website before. It is set to expire 2 years after your last visit. _utmb establishes a ‘user session’ and tracks which pages you look at on this visit to the website.  It is set to expire 30 minutes after your last visit. _utmc is connected with _utmb and expires when you closed your browser, rather than just visit another website. _utmz tracks whether you have come to the website from a search engine, another website or have typed the web address directly into your browser. It is set to expire 6 months after it was last set.

We encourage you to accept the cookies our website uses as they help us to improve the user experience for you and many others.

To delete cookies or reject cookies If you do not want to receive cookies from this website, select cookie settings under the privacy settings in your browser options, then add our domain to the list of websites you do not want to accept cookies from.  Under settings you can also delete individual cookies or any cookies that your browser has stored. You can find more information on how to delete and control cookies at http://www.aboutcookies.org/Default.aspx?page=2

Online Forms

Any information that you provide online, should it be a request for brochures or an email query, is captured into our database. Primarily, the information provided is used to fulfil any queries and requests that have been sent to us, and also to keep you updated with news and promotions concerning The Broads Authority (or its tourism partners), should you opt-in to receiving information from us. The gathered information also helps us to improve our website. This information is confidential and is not passed on to our selected partners without your consent.

This privacy statement only applies to www.enjoythebroads.com / www.enjoythebroads.co.uk Third party sites that are linked to from this site, are not covered by this statement. You should check the privacy policy for the site in question to determine how your information will be used when visiting that site.